PRIVACY POLICY

This Privacy Policy may be updated or amended as a result of changes in current legislation or in the Website itself. Please read it carefully each time you provide your personal data.

Visiting this Website does not imply that the User is obliged to provide any information about themselves. However, during the visit, personal data may be requested through forms.

The data we request on this Website are adequate, relevant and strictly necessary to provide the services offered, and you are never obliged to provide them. However, failure to provide the data may affect or prevent service provision.

The express consent that you give by accepting this Privacy Policy before providing us with your personal data grants us the legal basis to process your data.

In accordance with Organic Law 03/2018 of 5 December, on Data Protection and the General Data Protection Regulation (GDPR), and based on the principles of transparency, loyalty and legality, we describe how we process your personal data below: 

1. CONTROLLER

Your personal data will be included in the Website Users file, which will be received and controlled by:

FRANCO AUSTRAL S.L

Tax ID. Code: B60705464

Registered office: carrer Zamora 105, ático 1, 08018, Barcelona, Barcelona

E-mail: [email protected]

Telephone: (+34) 933004992

2. PURPOSE AND STORAGE OF DATA

The personal data you provide via this Website will be processed solely to send you the requested information. If you give your express consent, we may also send you electronic communications with information about our services and activities, which we hope may be of interest to you. If your data change, please let us know using the contact details shown above, so that we can update your data and take responsibility for their accuracy.

We will store your data as long as necessary for the purpose for which you provided them, and for us to meet any legal obligations with respect to your data if necessary. If you do not exercise your right to objection or cancellation of the processing of your data, we will consider that you are still interested in remaining on our customer database, as long as any processing is appropriate to the purpose for which the data were provided.

You may withdraw your consent for any specific purpose that you have previously accepted without affecting the lawfulness of the processing based on that consent.

3. DATA DISCLOSURE

Your data will not be disclosed to third parties, except to collaborating companies when this disclosure would improve the service for which the data were provided, when there is a legal obligation to do so, or when you have been expressly informed.

4. USER RIGHTS WITH RESPECT TO THEIR PERSONAL DATA

We hereby inform you of your rights when you provide us with your data:

• Right to access your data

• Right to rectification

• Right to erasure

• Right to object

• Right to portability

• Right to restrict processing

You can exercise any of these rights by writing to our registered office listed above or by e-mailing [email protected], including a photocopy of your National Identity Document or equivalent.

You can find more information about your rights and the forms to exercise these rights on the website of the Spanish Data Protection Agency, www.aepd.es.

5. SOCIAL MEDIA

Data is not collected from visits to the public SURKANA profiles on social media unless expressly authorized.

6. PROTECTION AND CONFIDENTIALITY OF YOUR DATA

We use organizational and technical measures to ensure your personal data is safe and confidential, preventing data loss, alteration and unauthorized processing. Our staff has been trained and has committed to confidentiality during data processing.